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Frequently Asked Questions
Helpful answers about AutoSocial, events, groups, profiles, and app features.
What is AutoSocial?
What are all of the features of AutoSocial?
Where can I visit the AutoSocial website?
How do I get started?
What can I do on the Featured page?
How do notifications work?
How do giveaways work?
Who can create a giveaway?
What requirements can a giveaway have?
How is the winner selected?
How does a winner accept a prize?
What happens if a winner does not respond?
Why does a posted giveaway ask for my address?
How does an organiser see the winner's details?
How is a giveaway marked as completed?
How long is giveaway entry information kept?
Who is responsible for providing the prize?
Can I ask a giveaway organiser a question?
Where can I read the giveaway terms?
How do meetups work?
Can I get a refund for a paid meetup?
Can users see the location in mystery meets?
How far away can I see events?
Can I create my own event?
What are organiser status badges?
How do I advertise my event or business?
What is the Business Advertising page for?
How does event check-in work?
What are groups used for?
How does group moderation work?
Are groups moderated?
What is the Garage?
What are tips for?
How many vehicle photos can I add?
What are the current prices in AutoSocial?
Why is my Stripe wallet top-up total higher than the in-app pack price?
I didn't receive my credits after a top-up.
Are group meetups free?
Why do you charge for some premium features?
Can I get a refund?
How does AutoSocial handle my data?
Are messages stored on AutoSocial?
Are my messages encrypted?
What is end-to-end encryption?
How does AutoSocial handle child sexual abuse and exploitation?
Do you condone dangerous use of a motor vehicle?
How do I stay safe on AutoSocial?
My app isn't loading fast or at all
What is the Car Expert Assistant?
Is the Car Expert Assistant always right?
Where does the Car Expert Assistant get its information?
What are Live Drives?
Who can see my Live Drive?
When does my location stop being shared in a Live Drive?
Can I use Live Drives while driving?
Does AutoSocial guarantee my Live Drive location is accurate?
How do I contact support or delete my account?
Ask me anything